All posts by Eliza Kano-Bower

Trouble Uploading Photos

Known Issue

The TeachersConnect Team is aware that some teachers have been unable to upload certain photos to their posts or their profiles. Our team is in the process of investigating the issue and finding a long term solution.

What You Can Do

If you have been unable to upload a photo as either a profile photo or as part of a post you have two options.

  1. Save your image in a different format and then try to upload it again. For example, if your image is currently a JPEG image save it as a PNG instead. You can do this by opening the file for your image, going to the file menu, pressing either “save as” or “export”, selecting a new image type, and saving the new file.
  2. Send the TeachersConnect team your image. If you are unsure how to change your image type yourself you can send it to our support team and we will be happy to help you. Email your image to us at hello@teachersconnect.com and we will be happy to send you back an image that you will be able to upload.

Thank You

Thank you for your patience and understanding as we work through this issue. Please don’t hesitate to reach out to us at hello@teachersconnect.com if you have any questions.

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